Jennifer and John

Dear Philleen,

We have finally “somewhat” settled into our new home despite the constant visitors who were anxious to see our new purchase! With all that we’ve been doing since the closing date, the whole saga of getting the loan approved is quite blurry. Time has made me forget the bad aspects and has only brought forth the good. Hence, the reason for this letter.

I want to thank you for all you’ve done to make the process of buying a home more pleasant. Your genuine interest in our lives and situation helped us get through some high tension moments. You made us feel comfortable and more relaxed as we nervously looked over the endless paperwork. You answered all of our questions and were available to reach at all times. That meant a lot to us when others weren’t able to be reached at critical moments. In fact, it was you who got the ball rolling when our mortgage broker seemed to take a break! When the escrow was quickly approaching its closing date, you graciously told us not to worry and reassured us that you’d give us more time if needed. I’ve never heard of real estate professionals being so warm and caring. We were very lucky to have you as our realtor!

Thanks so much for all you’ve done. The plant you sent after we moved in sits in our dining room and is flourishing beautifully. Thanks for being so thoughtful.

Sincerely,